These Terms of Service govern your use of tigerkiranastore.in and the services provided by Tiger Kirana Store. By accessing our website, creating an account, or making purchases, you agree to comply with these terms.
You must be at least 18 years old to create an account or place orders online. If you are under 18, a parent or legal guardian must complete transactions on your behalf.
You agree to provide accurate and complete information when registering or placing orders. Providing false or incorrect details may result in delivery failure or order cancellation.
You are responsible for maintaining the confidentiality of your account password. Any activity conducted through your account is your responsibility. If you notice unauthorized use, change your password immediately and notify us.
Product prices displayed on our website reflect current pricing and may change without prior notice. While we strive to keep inventory accurate, certain items may become unavailable after an order is placed.
If an ordered item is unavailable, we will contact you regarding substitution or refund options. Online orders require payment at checkout or at pickup, depending on the option selected.
For pickup orders, items are held for up to 24 hours. Unclaimed orders after this period may be restocked, and any payment made may be forfeited.
Prices include applicable taxes. Delivery charges, where applicable, are calculated at checkout based on distance and order value.
Due to health and safety regulations, fresh groceries, dairy products, and opened packages are not eligible for return.
Damaged or defective items may be exchanged or refunded if reported within 48 hours of purchase along with a valid receipt. All returns are subject to inspection before approval.
Approved refunds are processed to the original payment method within 7–10 business days. Store credit may be issued faster if chosen by the customer.
We make reasonable efforts to display accurate product descriptions and images. However, minor variations in packaging, appearance, or specifications may occur.
We do not guarantee that products meet specific dietary needs or allergy requirements. Customers should carefully review ingredient labels and consult manufacturers if necessary.
Products sold by Tiger Kirana Store are provided on an “as-is” basis. We are not responsible for misuse, improper storage, or failure to follow product instructions after purchase.
Our total liability for any claim shall not exceed the amount paid for the specific product involved. We are not liable for indirect, incidental, or consequential damages.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse our services.
You may close your account at any time by contacting customer support.
These Terms of Service may be updated periodically. Continued use of our website or services after changes indicates acceptance of the revised terms.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
For questions regarding these Terms of Service, please contact us through tigerkiranastore.in or visit any Tiger Kirana Store location.